Delete Your Account & Data

We're sorry to see you go. Here's how to delete your Koopel account and personal data.

1Request Account Deletion (Email)

To delete your account and personal data, please contact our support team:

Email:

Please include "Account Deletion Request" in your subject line and the email address associated with your account.

Manual verification is required to ensure that there are no pending transactions or unresolved disputes before deletion.

When your account is deleted, we remove:

Note: Some data may be retained for legal or accounting purposes (e.g., completed transaction records) for as required by law.

Account deletion requests are typically processed within 30-90 days. You'll receive a confirmation email once your data has been deleted.

Have questions? Check our Privacy Policy or Contact Support