Privacy Policy

At Koopel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform operated by MOWA LABS LLC, a Florida Limited Liability Company.

By accessing or using Koopel, you consent to the data practices described in this Privacy Policy.

1Information We Collect

We collect several types of information from and about users of our Platform to provide you with a secure, efficient, and personalized experience:

2How We Use Your Information

We use the information we collect for various purposes to provide, improve, and personalize the Koopel marketplace experience:

• Core Platform Functionality: Creating accounts, processing transactions, facilitating payments, enabling messaging, and managing listings.
• Safety & Security: Verifying identities, detecting fraud, protecting against unauthorized access, and enforcing our Terms of Service.
• Personalization & Improvement: Customizing content, recommending items, analyzing usage patterns, and developing new features.
• Communication & Marketing: Sending notifications, account updates, promotional content, and responding to inquiries.

3Information Sharing and Disclosure

We share your information with the following categories of recipients as necessary for the purposes described in this Privacy Policy:

Corporate Transactions: If Koopel is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Disclaimer: Despite our best efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5Your Privacy Rights

Depending on your location, you may have various rights regarding your personal information:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Objection/Restriction: Object to or restrict processing.
• Portability: Request a copy of your data in a portable format.
• Withdraw Consent: Withdraw previously given consent.

6Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content.

Types of Cookies: Essential, Functional, Analytics, Advertising, and Social Media cookies.

You can control cookies through your browser settings. Blocking certain cookies may limit platform functionality.

7Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information without parental consent, we will delete it.

8International Data Transfers

Koopel operates primarily in the United States. Your information may be transferred to, stored, and processed in countries other than your own. We implement appropriate safeguards, such as Standard Contractual Clauses, for international transfers.

9Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.

• Account Info: Until deletion request processed (typically 30-90 days).
• Transaction Records: Up to 7 years (tax/legal).
• Message History: Up to 3 years.
• Usage Data: Up to 25 months.

10Third-Party Services

Our Platform may contain links to third-party websites. This Privacy Policy applies only to Koopel. We are not responsible for the privacy practices of third parties. We encourage you to read their privacy policies.

11Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

12Contact Information